How to submit a support request?

What are Cool Points and how can I get more?

What are Tapes and how do I get more?

What are Diamonds and how do I get more?

What are the benefits of upgrading a Character?

What are Costumes and how do I get them?

What's the max level of characters?

How many Hangouts are there?

How can I produce Cool Points while I'm away from the game?

Can I make more than one friend at once?

What do Cards do?

How do I get more Cards?

What's the difference between Card Packs?

What is the Showdown?

How do I get better Showdown rewards?

Do I lose everything at the end of an Episode?

What is the Event Leaderboard?

What are Limited Time Events?

I missed an Event! Will you ever run it again?

Hotfix 2.1.1 - June 18, 2021

Client update 2.1 - June 1, 2021

Hotfix 2.0.1 - May 18, 2021

Where can I find my User ID?

How do I restore my game on a new or factory reset device?

All you need to know about Subscriptions

I have a problem with my purchase

I haven't received my Free Diamonds

Can I play offline?